When S3 job is "partial success" the email comes through as "Data Load Successful"

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  • Problem
  • Updated 4 days ago
  • (Edited)
When an S3 job is a "Partial Success" because X number of records failed, the email is coming through as "Data Load Successful"

I reported this issue, and L2 support came back and said "this would be an enhancement request as it is working per design as the job overall started and finished."

This should be considered a bug, because not all Data was Loaded Successfully and now I have to go look at all my S3 jobs that were "successful" to determine whether or not it was actually a "Partial Success" EVERY. SINGLE. DAY.

The email should indicate that there was a Partial Success, so that I will be notified when there is something that didn't process successfully, without having to go check it every day.

And frankly, this should not be Partial Success it should be Partial Failure, because in what universe is a failure to load even one record a Success??
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Jeff Kirkpatrick, Champion

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  • irritated and frustrated with L2

Posted 5 days ago

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Sumesh, Employee

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Agree with your analysis here, and sorry that we weren't able to give you an acceptable response. We are in the process of strengthening our S3 integration with Bionic Rules Engine, and will ensure that this bug is fixed in the process.

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Jeff Kirkpatrick, Champion

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Sumesh can you give me a ballpark timeframe?  As I said, this requires me to go back and check every S3 job every day.  If for some reason I miss one, it can have adverse affects on our automated workflow.  

Are we talking a month? 6 months? a year?