What data from LMS are others putting into GainSight?

  • 1
  • Question
  • Updated 3 weeks ago
Hello, interested to learn what data points others are putting into gainsight from LMS (we use Docebo). Some ideas we have are: # of active users per enterprise, # of learning content viewed at the enterprise level, etc. 
Photo of Jackie Cofield

Jackie Cofield

  • 596 Points 500 badge 2x thumb

Posted 3 weeks ago

  • 1
Photo of Marcelo

Marcelo, Champion

  • 2,222 Points 2k badge 2x thumb

We get a monthly feed from our LMS system to track training took by our customers (student name, training attended, when it was taken). This helps our CSMs to understand their formal training status as well as map it to support tickets opened by customer and marked as training needed.