What data from LMS are others putting into GainSight?

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  • Updated 5 months ago
Hello, interested to learn what data points others are putting into gainsight from LMS (we use Docebo). Some ideas we have are: # of active users per enterprise, # of learning content viewed at the enterprise level, etc. 
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Jackie Cofield

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Posted 5 months ago

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Marcelo, Champion

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Jackie,

We get a monthly feed from our LMS system to track training took by our customers (student name, training attended, when it was taken). This helps our CSMs to understand their formal training status as well as map it to support tickets opened by customer and marked as training needed.