View a cumulative NPS score vs. individual response on the NPS tab

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  • Updated 7 months ago
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The issue that brings up this question is, I am speaking with a customer that has multiple thousand people in every account so they don't want all of those to show up individually. The would like to see a cumulative score in that account instead of seeing 2000-3000 responses. Beside a report could there ever be an option to show cumulative score on the NPS tab?
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Michael Sweeney, Employee

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Posted 7 months ago

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Abhishek Sivaraman, Senior Product Manager

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Can they use the NPS Widget in Summary Section and use for this? They can choose to do average of the NPS responses and view a single number for the customer. More details here -

Abhishek S