v5.9 - Global Filters for Dashboards won't display all reports and objects

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  • Updated 1 year ago
  • Solved

My "Renewals" Dashboard has 3 reports, yet the Global Filters section is only displaying 2 reports.

2 of my reports are off the Account object. 

1 report is off the Customer info object.

 

Should the Global Filters screen display all reports that will be affected by this filter?

Should the “object” pick list display both “Account” and “Customer Info” objects?

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Johnny Burtchaell, Champion

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Posted 1 year ago

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Venkateswara Reddy Kasireddy, Official Rep

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Hi Johnny,

Global filters screen is supposed to show all the reports on the dashboard and the object except UI Views. Object Picklist is supposed to show all the objects the reports on the dashboard are built off.

If you are seeing any issue, could you try to recreate the filter and let us know how it goes ?

Thanks
Venky
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Sai Ram Pulluri, Official Rep

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Hi Johnny, The dashboard "Customers - Cloud Cust - Renewal Stage" you have added might be a UI-View or standardViews.
We have limitation here,Dashboard filters cannot be applied to standardViews or UIViews.
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Johnny Burtchaell, Champion

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Thanks Sam and Venkat! Yes, i can confirm the "Customer - Cloud Cust - Renewal Stage" report is a UI-View and, therefore, won't show up.