Updating Playbook Due Date's Issue

  • 4
  • Problem
  • Updated 1 month ago
  • Acknowledged
When updating the playbook due dates on a success plan after the playbook has already been created the "skip weekend if due on a weekend" option is being ignored when updating.

Unfortunately this functionality "skip weekend if due on a weekend" is only applying itself when creating or applying the playbook.





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Andrew Biehle, Employee

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Posted 1 month ago

  • 4
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Faust Belarmino

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Hey Andrew - Thanks for posting my support ticket in the community. I hope this is a very near future update!! We have a lot of CSMs that will run into this issue when we launch a new team of 40+ CSMs in June. 
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Andrew Biehle, Employee

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You're very welcome sir! I'm hoping so too. This will be a big help for all CSM's.
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Sai Ram Pulluri, Official Rep

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@Andrew, Thanks for posting here!

@Faust, Thanks for bringing this up.I am pushing this to our product team.