Updating Playbook Due Date's Issue

  • 4
  • Idea
  • Updated 5 months ago
When updating the playbook due dates on a success plan after the playbook has already been created the "skip weekend if due on a weekend" option is being ignored when updating.

Unfortunately this functionality "skip weekend if due on a weekend" is only applying itself when creating or applying the playbook.





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Andrew Biehle, Employee

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Posted 7 months ago

  • 4
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Faust Belarmino, Champion

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Hey Andrew - Thanks for posting my support ticket in the community. I hope this is a very near future update!! We have a lot of CSMs that will run into this issue when we launch a new team of 40+ CSMs in June. 
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Andrew Biehle, Employee

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You're very welcome sir! I'm hoping so too. This will be a big help for all CSM's.
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Sai Ram Pulluri, Official Rep

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@Andrew, Thanks for posting here!

@Faust, Thanks for bringing this up.I am pushing this to our product team.
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Sai Ram Pulluri, Official Rep

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Hi All, Sorry for the inconvenience. 

Since this is working as designed, this would be an enhancement request,changing this to an Idea post and redirecting to our Product Team. 

Thanks for bringing this up!