Update timeline with .eml file types.

  • 3
  • Idea
  • Updated 2 weeks ago
  • Under Consideration
Merged

This conversation has been merged. Please reference the main conversation: Timeline Attachments

Currently you can update timeline activities with these file types - jpg, jpeg, gif, png, bmp, pdf, doc, docx, txt, ppt, pptx, xls, xlsx.

It might be cool to have .eml as an option as well if someone would like to attach an email that they received externally.
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Andrew Biehle, Employee

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Posted 2 weeks ago

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Andrew Cummins, Champion

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This is a good thing to add because we are in emails a lot when we manage customers.
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Sagan Sherlin

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Hi Andrew - we also have the following post for '.msg':

https://community.gainsight.com/gainsight/topics/idea-ability-to-attach-outlook-emails-to-ctas

There is also another post on the community that referenced opening additional file formats to be attached as well here:

https://community.gainsight.com/gainsight/topics/timeline-attachments

:)
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Andrew Cummins, Champion

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The second link is an internal feed. 

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