Update timeline notes through sally in slack

  • 3
  • Idea
  • Updated 4 months ago
  • Under Consideration
Our CSM's would like the ability to log a note in timeline via Sally. I could not find this direct request, but wanted to post here. Should I also post in the product update forum?
Photo of Jake Smith

Jake Smith, Champion

  • 1,476 Points 1k badge 2x thumb

Posted 4 months ago

  • 3
Photo of Karl Rumelhart

Karl Rumelhart, Official Rep

  • 9,530 Points 5k badge 2x thumb
Yes!  In the near term plan. 
Photo of Rajesh Gande

Rajesh Gande, Official Rep

  • 2,574 Points 2k badge 2x thumb
As Karl mentioned, we will provide this functionality soon although with few limitations. We are planning to use Slack's dialog box for taking input from the end users to capture notes in the timeline. The dialog box has the limitation of only 5 fields, hence we are limited by that.  

Following is the screenshot.