Update timeline notes through sally in slack

  • 3
  • Idea
  • Updated 6 months ago
  • Implemented
Our CSM's would like the ability to log a note in timeline via Sally. I could not find this direct request, but wanted to post here. Should I also post in the product update forum?
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Jake Smith, Champion

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Posted 6 months ago

  • 3
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Karl Rumelhart, Official Rep

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Yes!  In the near term plan. 
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Rajesh Gande, Official Rep

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As Karl mentioned, we will provide this functionality soon although with few limitations. We are planning to use Slack's dialog box for taking input from the end users to capture notes in the timeline. The dialog box has the limitation of only 5 fields, hence we are limited by that.  

Following is the screenshot.