Unified Outreach Schedule View between AO and Standard Outreaches

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  • Idea
  • Updated 1 week ago
  • Under Consideration
Right now we only have a schedule for standard outreaches. It would be nice to see advanced outreaches along side standard outreaches.

I understand Advanced outreaches don't really have a scheduled start time but it would nice to see when the participant sync runs along with other details such as the name.
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Alex LeGay, Employee

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Posted 1 week ago

  • 6
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Nancy Bray

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We would love to be able to see all regularly scheduled Outreaches, Advanced Outreaches and Surveys (via Survey module) in a calendar format.  This would help with non-CS groups that want to reach out to customers, to ensure we don't send too many emails at the same time. 
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Abhishek Sivaraman, Senior Product Manager

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Hi Alex,

This use case has been prioritised in our short term roadmap. Will update more as we get details.

Abhishek S