Token formatting request

  • 4
  • Idea
  • Updated 11 months ago
  • Not Planned
Currently when you have a token formatted as text and that token is a number the following happens:

What you get when you send yourself a preview, notice text format looks okay.

What the email looks at when sending live, notice text format has 5 decimal points.

Granted, formatting the token as a number will resolve this, I do not believe there should be a discrepancy between the test send and the live run. Some people may incorrectly choose text but see no issue in the preview and not notice it.

I suggest we add the decimals in the test preview.
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Alex LeGay, Employee

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Posted 11 months ago

  • 4
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Elizabeth Adams, Champion

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I think the preview should definitely match the live send as closely as possible. We've also seen instances where a test email I send to myself looks fine, but we've had client comment on the unnecessary decimal digits or we notice it when someone replies. I hadn't noticed this since the August release, though. Thought it was fixed?