Text entry boxes bouncing around

Every text box within our instance of Gainsight has a gray background to it. When we click into the box to enter text that gray background begins to bounce around the screen, and it doesn't even stop when we click out of the box. We've seen this when entering rule descriptions, fields on CTA's, and even surveys we send to customers. This gets extremely distracting especially when we have multiple text fields to enter on the same screen and looks unprofessional to our clients. Does anyone else have this same issue?