Supporting Hyperlinks in Reports

  • 11
  • Idea
  • Updated 4 months ago
  • Planned
Some customers have custom fields that contain useful URLs on the Account or Customer object. But when a report containing these URLs is displayed on something like the C360 page, they are not able to "right click > open link in new tab" to easily navigate useful pages.

This is something that would add usability and convenience to many!
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Logan T, Employee

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Posted 2 years ago

  • 11
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Andrew Cummins, Champion

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If we were able to do this then if my developers were to create a webpage to house the URL then we could actually "click" on the hyperlink instead of "right click > open link in new tab". But since these reports are visual force pages right now it will not allow us to do what is stated above and would not allow us to do what I am saying here. 
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Sudarshan Vig, Alum

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Nice idea, we would be able to do this. The functionality we can aim for is, if the data in Reporting has any value which is a URL, we would convert it into a link and on-click it opens up a new tab. 

Will try to have this done by the next major release (Q2 end).
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Sudarshan Vig, Alum

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Hey Andrew, do you mean a link of this sort? ( http://www.cloudbus.org/papers/Internet-of-Things-Vision-Future2012.pdf). If this is what you mean, it would be supported for sure.
(Edited)
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Andrew Cummins, Champion

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Yes that is exactly what I mean. Awesome! Does that mean since we are at the end of Q2 that it will be included in the July 7th release?
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Sudarshan Vig, Alum

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Hey Andrew, this will be available at the end of Q2. Cheers !
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Dan Ahrens, Official Rep

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Hi Sudarshan, are there any updates on this request?
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Joe DiFilippo

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Are there any updates on this request?
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Elaine Cleary, Employee

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Do we have any options currently available for supporting hyperlinks on a Gainsight Report?  As noted in one of the previous examples in this post, the specific example is an Account field that is a hyperlink from the Account in Salesforce.  But it's not a hyperlink when displayed as a column on a Gainsight Report on a Gainsight dashboard.  

One other note - this same field is properly showing as a hyperlink on the Gainsight Customers Tab.
(Edited)
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KyleO

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Has there been any update on this?  My organization has a use case for including hyperlinks in reports but we're unable to find any documented support for it.
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Shawn Hilditch

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I was able to display a hyperlink in a report by embedding the <a href=url> into the field of my MDA table and the link works, but I can't set a target of a new window, so it loads in the current browser window/tab.
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KyleO

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Good to know that works.  Maybe that's a recent change?  I had thought I asked support about doing that at one point and they said it would not work.  Glad to hear that it does though.