SMS/text Message option within Outreaches or CTA task

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  • Updated 6 months ago
With all the text messages that we get for appointments and account updates, I am curious about the interest level and use cases for adding SMS/texts into Gainsight Outreaches or even a new "Text Assist" CTA task option? 

These options/features do not exist and they are not part of the active Product Roadmap, so your feedback and upvotes will help us to gauge interest and learn more. 

Thank you! 
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Link Black, Employee

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Posted 6 months ago

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I think this would be awesome, especially for our customer base who is always on the go.