Show Field Names in Outreach Failure Results

  • 5
  • Idea
  • Updated 8 months ago
  • Under Consideration
While trying to debug some issues with a recent Copilot outreach issue with a customer, we've discovered that the fact that the outreach failure report shows each column with a gsd or gsm header really slows troubleshooting down quite a bit.

The biggest issue is that the customer wants to be self sufficient in these issues and the gsd/gsms are really making it difficult.

I understand that this is how the results are designed, but is there any way we can get something on the road map to show the display name as they are configured in the MDA table to show in the results versus the gsd/gsm ids?

I've attached a screenshot for reference.

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Tom Gerth, Official Rep

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Posted 8 months ago

  • 5
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Samantha Braastad, Champion

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I would expand this to all rule failures :)
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Kate Green, Champion

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Definitely!  The header names are shown in bionic rule S3 exports, but not in the rule execution report, which causes me to have to switch back and forth a ton!