Show 1:Many in CTA Details with Linked Objects

  • 3
  • Idea
  • Updated 1 year ago
  • Under Consideration
I was speaking with a customer today who would like to know it could be possible with Linked Objects to show 1:many in CTA Details.

An example we discussed was, if an account has multiple cases currently open, can those all be visible somehow?
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Michael Sweeney, Employee

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Posted 1 year ago

  • 3
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Elizabeth Adams, Champion

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Thank you, Mike. We have several instances where 1:many relationships would be helpful.


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Hitesh Sharma, Employee

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Hi Michael/Elizabeth,

Currently its not possible to do so, the main intention was of having 1:1 relationship between SF record and CTA. I see a use-case where having 1: many relationship will be useful. 
I am converting the post to an Idea and will discuss the same with PM.

You can try creating a related list in C360 to view list of all the open cases for that Account, Click here for more details.