Search Blacklist by Domain Name

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  • Question
  • Updated 7 months ago
  • Answered

Hi - We have had some problems with our internals emails getting blacklisted - we're still investing. Is it possible to search the blacklisted email accounts by domain name? It seems that I need to enter an individual email, which is very time consuming in our current need.  This has also come up where we want to confirm that contacts from a specific client have not been blacklisted.


Elizabeth Adams

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Elizabeth Adams, Champion

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Posted 7 months ago

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Ankit Jain, Employee

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Hi Elizabeth,

The tool as of now allows you to search by one email address only. If you have one or two domains to look for, please reach out to support@. Gainsight support can share or confirm list of email address (for given domain) which are currently in blacklist. Hope this helps.

The reason Gainsight does not trigger emails again once an email-address is identified as bounced, is to maintain low bounce rate.