Scorecard 1.0 still displaying for Custom UI Views after making 2.0 primary

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  • Updated 1 year ago
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After enabling and making Scorecards 2.0 primary, our C360 page now populates with the corresponding data.

However, on all of our UI Views' Scorecard Tabs, we're still seeing the Scorecard 1.0 overall health and corresponding fields. I tried simply recreating one of our Scorecard Tabs to see if that would display the new info - no dice. I was also hoping that maybe they would just automatically update after they were next checked but I left them on Friday and they're all still Scorecard 1.0 as of this morning.

Anyone know what I'm missing here? Thanks!
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Nate Newby-Kew

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Posted 1 year ago

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Spencer Engel, Employee

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Hi Nate - The UI Views will not update with Scorecard 2.0 information. Instead, you can create a report using the Scorecard Mass Edit view and display that report on a dashboard. It will essentially look the same, just via a slightly different method.
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Abhishek Sivaraman, Senior Product Manager

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The scorecard mass edit report of Scorecard 2.0 is to be built using the report builder and not the UI Views.Unfortunately, this report not something which is automatically built when you make Scorecards 2.0 primary. You have to configure the scorecard mass edit report via report builder in Scorecard 2.0. The details can be found here.  

Why not UI Views instead of a report ? - UI Views as a product construct is something which we are planning to remove from the product in the coming months. The adhoc report builder gives the capability of UI Views and much more.

Once you have configured it in report builder , you can add it to a dashboard and use it as any report on a dashboard and remove the UI Views built out of Scorecard 1.0. Hope this answers your question.Do let us know if you face any issues.

Abhishek S
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Nate Newby-Kew

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Thanks Spencer and Abhishek for the clarification!