Rules Engine: Extend expiration of Rule task processing files to at least 30 days

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  • Idea
  • Updated 1 week ago
When I want to go back and look at the records pulled by a rule, if it's more than 7 days I get an error:   Unable to fetch the file as the link to the file expires after 7 days of the rule execution date. 

It would be extremely helpful if you could go back farther than 7 days to see the history as often issues don't necessarily present themselves immediately after.




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Jeff Kirkpatrick, Champion

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Posted 4 weeks ago

  • 5
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Heather Hansen, Champion

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Agree with Jeff.  I've definitely run into this on more than one occasion.
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Pele

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Yeah, plus one from me too. Often, more than 7 days have past before I realize a rule is updating or creating something that I didn't intend it to. 
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Jeff Kirkpatrick, Champion

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MAN this is aggravating.  Gainsight Product, can this please get fast tracked?

I feel like we need to be able to view up to 90 days.