ROI of Success Plans

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  • Updated 4 days ago
We are about to roll out Success Plans to our CS org and there's understandably some reservations from our CSMs because they're being asked to do more work without much reward. 

Does anyone have any real-life stories from their CS teams where they realized some tangible ROI/reward from having to do success plans with their customers?
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Jen Pakravan, Champion

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Posted 4 days ago

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