Report on External Attendees from Timeline

  • 16
  • Idea
  • Updated 1 month ago
  • Under Consideration
We would like to be able to report on external attendees from timeline data.  More importantly being able to report on the most recently contacted attendee. 

Use Case:

We want to be able to see when a team member last reached out to a specific point of contact (External attendee). Would be nice to be able to see a widget like this in the C360:

Name Title Role Activity Type Most Recent Activity Date 
Joe Smith Operations Analyst Day-to-Day Call 10/5/2017 10:00:39 AM 
Jane Doe Director of Operations Technical Champion Meeting 9/30/2017 2:30:45 PM 

Jessica Rabbit CIO Executive Sponsor Meeting 9/30/2017 2:30:45 PM
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Chris Mudd, Employee

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Posted 12 months ago

  • 16
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Dan Ahrens, Official Rep

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Hi Chris, reporting on external attendees is being planned for Winter release. :)
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Emily Speer Ryan

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YAY!
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Nancy Bray

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Hi Dan and Chris,  Did this feature make it into the winter release?  I'm not seeing anything in the release notes and just today had a user as about reporting on external attendees within a Timeline activity.
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Dan Ahrens, Official Rep

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Hi Nancy, this feature got pushed out a bit. Still on the near term roadmap, but not in the next release or two (we are on monthly releases now). 
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Colin Burns

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Great! We were just talking about this at a meeting. Our use case here is to report on leadership that joins calls with individual contributors, and we can report on leadership activity in individual meetings. This will help us calculate if they are joining and shadowing to give feedback, introduce themselves to customers, help with follow ups, etc.
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Calvin Multanen

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+1 is this still on short term roadmap? We'd love to be able to report on this and update fields with this data using the rules engine.