Removing Formatting when Exporting Timeline Report

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  • Updated 4 weeks ago
Currently we are intentionally retaining the html tags so that the formatting is not lost when the data is loaded to some other rich text field.  When this is report is exported this adds the HTML to the report.  We would like to see the option when reporting to be able to export with out this formatting.
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Chris Mudd, Employee

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Posted 1 month ago

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Sai Ram Pulluri, Official Rep

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Hi Chris, In excel exporting I do not see formatting being honored. Is this what the post about? Are you talking about the other exporting options. 
Could you please add more details and a screen-shot would help
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Mark Gecsey

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Hello Sai,

I think what Chris is saying is that when you export data from a report and based on its size, it emails you the results in a CSV format. The first cell, cell A1, contains HTML and other formatting instead of the field name.See embedded example in this post. The actual field name in this example is Master_Market_Designation and all the other characters before and after that field name was added by Gainsight.

This experience is different than with a small dataset when Gainsight offers the "Export as Excel" download option. That process seems to work fine.