remove contact from Person Module on C360 page

  • 2
  • Question
  • Updated 1 month ago
  • Answered
a contact that is currently on an account under the Person Module needs to be removed.  There is no way to do this that I see
Photo of Sarah


  • 80 Points 75 badge 2x thumb

Posted 2 months ago

  • 2
Photo of Lila Meyer

Lila Meyer, Official Rep

  • 17,140 Points 10k badge 2x thumb
Hi Sarah, I checked with a teammate and it sounds like there is no product area in Gainsight that supports Admins in deleting records from the Person object. The C360 > Person section retrieves contacts from the Person object only. I recommend checking with in case there's a backend option for deleting records.
Photo of Katerina Nemcova

Katerina Nemcova

  • 562 Points 500 badge 2x thumb
Is this functionality coming please? We also need to remove contacts from the Person section - there is no option to do this and neither can I delete any data from the Object in Data Management (unless I ask GS Support to do it) 
Photo of Kunal Bhat

Kunal Bhat, Employee

  • 982 Points 500 badge 2x thumb
Hi Katerina,

We're working on allowing deletes from the Person section. I don't have an exact timeline just yet but you can expect it within the next couple of releases.