remove contact from Person Module on C360 page

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  • Question
  • Updated 1 month ago
  • Answered
a contact that is currently on an account under the Person Module needs to be removed.  There is no way to do this that I see
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Sarah

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Posted 2 months ago

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Lila Meyer, Official Rep

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Hi Sarah, I checked with a teammate and it sounds like there is no product area in Gainsight that supports Admins in deleting records from the Person object. The C360 > Person section retrieves contacts from the Person object only. I recommend checking with support@gainsight.com in case there's a backend option for deleting records.
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Katerina Nemcova

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Is this functionality coming please? We also need to remove contacts from the Person section - there is no option to do this and neither can I delete any data from the Object in Data Management (unless I ask GS Support to do it) 
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Kunal Bhat, Employee

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Hi Katerina,

We're working on allowing deletes from the Person section. I don't have an exact timeline just yet but you can expect it within the next couple of releases.

Thanks,
Kunal