So it's been requested a few times - if it's possible to upload photos of contacts in the system. I see a picture icon - but can't seem to find a way to upload a picture. Much in the way that users are able to upload a picture of themselves in the system.
I'm pretty sure this isn't possible directly in Gainsight. I found some links to old Salesforce docs that claim it's possible to upload a photo to a contact record, but I can't actually find the option in our SFDC instance. If you're using Sponsor Tracking, and tracking a contact who has a profile photo in linkedin, then you'll see their image in the ST section. But I know that's not what you're asking for!
Hey Lila! I think I found the same ones and thought the same. At this time we're not using Sponsor Tracking - but I'm looking at S.T vs. Persons vs. Contacts. I'll pass the news onto the person who asked about it. As always, thank you! :)