Populate "Text Body" field on the AO Emails object

  • 9
  • Idea
  • Updated 10 months ago
  • Under Consideration
I have a customer that would like to populate the "Text Body" on the AO Emails object. 
They would like this because they want to be able to report on the outreaches in  the object and using the subject and text will help them with future endeavors being able to log for different reasons.
Photo of Cameron Wright

Cameron Wright, Employee

  • 3,372 Points 3k badge 2x thumb

Posted 10 months ago

  • 9
Photo of Ben

Ben, Champion

  • 8,352 Points 5k badge 2x thumb
Please yes. Thanks for posting this Cameron.

I'll add that this would allow for full logging to different objects than just the account. We have a robust renewal workflow that required Opportunity level activity logging. Right now, we can do that but without the body of the email. This additional would get us the body!