Option to refresh power list when AO participant sync runs

  • 6
  • Idea
  • Updated 2 months ago
I have noticed a lot of customers are unaware that when using a power list in an advanced outreach, the participant sync won't refresh the power list when "Refresh before outreach execution" is selected in the power list.

Can we add a note that explains this is not applicable to Advanced outreaches? Or give the option in the participant sync to do this?
Photo of Alex LeGay

Alex LeGay, Employee

  • 5,614 Points 5k badge 2x thumb

Posted 3 months ago

  • 6
Photo of Diane Morneau

Diane Morneau

  • 1,070 Points 1k badge 2x thumb
Yes, this is not evident and lead to unexpected results between our testing and the first mailing in production!
Photo of Abhishek Sivaraman

Abhishek Sivaraman, Senior Product Manager

  • 7,480 Points 5k badge 2x thumb
Hi Diane and Alex,

We are addressing this in the short term roadmap. The checkbox of Refresh Powerlist before Outreach execution will be honored in advanced outreach execution as well. 

Thanks
Abhishek S