Option to refresh power list when AO participant sync runs

  • 6
  • Idea
  • Updated 4 months ago
I have noticed a lot of customers are unaware that when using a power list in an advanced outreach, the participant sync won't refresh the power list when "Refresh before outreach execution" is selected in the power list.

Can we add a note that explains this is not applicable to Advanced outreaches? Or give the option in the participant sync to do this?
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Alex LeGay, Employee

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Posted 5 months ago

  • 6
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Diane Morneau

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Yes, this is not evident and lead to unexpected results between our testing and the first mailing in production!
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Abhishek Sivaraman, Senior Product Manager

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Hi Diane and Alex,

We are addressing this in the short term roadmap. The checkbox of Refresh Powerlist before Outreach execution will be honored in advanced outreach execution as well. 

Abhishek S