Notify users when sponsor tracking has been pending for a long time

  • 12
  • Idea
  • Updated 3 months ago
Any way we can make it so a notification goes out to contact support(or contact support automatically) if a match has been pending for a long time? I have seen many times when customers wait quite a long time and end up needing to reach out to support in order to fix it.
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Alex LeGay, Employee

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Posted 3 months ago

  • 12
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Steve Davis, Employee

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Great idea!
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Cameron Wright, Employee

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I agree with this 100% would be very helpful for some of my customers!
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Alex LeGay, Employee

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I can't edit this anymore since it has replies but I wanted to add that I am referring to profiles that meet all the requirements e.g. no special characters