Not all Account names are displaying in Global Timeline

  • 1
  • Problem
  • Updated 6 months ago
  • Solved
As I'm testing Global Timeline, I noticed that entries that were logged through a CTA are displaying the actual account name.

But Activities logged directly on Timeline are only showing the word "Account"

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Jeff Kirkpatrick, Champion

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Posted 6 months ago

  • 1
Photo of Sunand Padmanabhan

Sunand Padmanabhan, Employee

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If you upgrade to the latest version of Gainsight, this will be taken care. Or else there will be a delay of few hours till the account name gets populated in the activities.
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Sai Ram Pulluri, Official Rep

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@Jeff, Is the issue resolved? Do you need any help here?