No options show up when linking a token within Advanced Outreach

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  • Updated 8 months ago
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Hi everybody, When I click the token to connect it to a SaleForce field, no options show up. I''m assuming this has something to do with the way I added participants, but I can't figure it out. Can someone point me in the right direction please?
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Andrea Briant

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Posted 9 months ago

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Abhishek Sivaraman, Senior Product Manager

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Hi Andrea,

Can you elaborate on the same? Alternately, I can set up a call with you to understand more about your paint points and use cases. I have sent an email across to you for the same.

Thanks
Abhishek S
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Jason Janicki

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This is happening to me as well. See screenshot. I am using a Power List. Any ideas?
 
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Jason Janicki

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I figured out the token mapping. You need to go to "mapping" and then assign mapping options before you can map a token. It is different from regular co-pilot outreaches 



click the token mapping link in top right and then fill out this page: