More friendly logged out due to inactivity message

  • 3
  • Idea
  • Updated 1 month ago
Definitely see this a lot but feel the message could be a little cleaner. Some sort of page to just let you know to refresh!
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Alex LeGay, Employee

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Posted 1 month ago

  • 3
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Samantha Braastad, Champion

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Agree. This causes some confusion for our CSMs as well. Also, is this message received due to SF settings, or Gainsight settings? If this is caused by a SF setting, I would love for the message to clarify that so our team knows to work with our SF Admins and not Gainsight Admins :)
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Mark Gecsey

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+1 from us. This is confusing and seems a bit of a severe message to those users who may not be aware of what's happened ... due to inactivity.