Milestones on Stacked Bar Graphs and other report options

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  • Problem
  • Updated 9 months ago
  • Acknowledged
We are currently using stacked bar graphs for various reports to help get at a total volume of data while also segmenting it out. One of the drawbacks is that we are not able to add milestones to this graph. What is the reasoning behind milestones not being viable with a stacked bar graph? Is this on the roadmap?
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Samantha Braastad, Champion

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Posted 9 months ago

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Dan Ahrens, Gainster (employee)

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Hi Samantha, do you have an example of the kind of report you are trying to build? Like the source object, fields to show, grouping and filters?
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Samantha Braastad, Champion

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The report we are looking at is from an MDA table and shows two fields (see screenshot below). We have variations of this report that are grouped by week (which we receive the data in weekly increments), month, and quarter. The only filters applied are date ranges. 

We stack the data to get the idea of the total document volume and provide CSMs the ability to quickly see where the failure rates increase. 
(Edited)
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Dan Ahrens, Gainster (employee)

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Gotcha. And so that I'm sure I understand - when you say "Milestones" are you referring to the data from the Milestone table in Gainsight (and which appears in the usage history section of the C360)?



Or did you have something else in mind?
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Samantha Braastad, Champion

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Yes, just the milestones logged in the 'Milestone' table. The ability to toggle them on/off within the reports setting is not present when viewing stacked bar graphs. 
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Dan Ahrens, Gainster (employee)

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I follow you now. I had to go deep into our documentation (linked here) to remind myself about this feature. I had forgotten about the ability to add a milestone overlay to any reports that are added to a C360 layout. :)

It does look limited to Line, Area, Bar, and Column charts. I'll tag our reporting product owner to see if he has any additional input.