Mention or tag another community member?

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  • Question
  • Updated 1 year ago
  • Answered
Does the Gainsight Community software support the tagging or mentioning of another user?

I find myself occasionally wanting to reply to a specific item in a thread or call out a specific user, but cannot see if / how the Community supports tagging a user (for example, @Matthew Lind, if I somehow wanted to get my own attention).
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Matthew Lind, Champion

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Posted 1 year ago

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Karl Rumelhart, Official Rep

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I have the same desire, Matt!   The platform we use does not support these features.  We are going to do a review later this year on whether it makes sense to try using a different platform.  
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Matthew Lind, Champion

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Make it so, @Karl, make it so!
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Sai Ram Pulluri, Official Rep

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Hi Matthew, I am in touch with platform vendors for this request :-). Thanks for posting