Linked objects - include actual link to the specific records

  • 7
  • Idea
  • Updated 10 months ago
  • Implemented
  • (Edited)
When linking a CTA to a specific SFDC object such as opportunity or contact - there is no actual link to that record in SFDC. Can we make the name of the linked objects an actual link that will open the SFDC record (e.g. specific opportunity)? Or include the link somewhere in the Linked Objects UI? 
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Nadav Shem-Tov, Client Strategy Manager

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Posted 1 year ago

  • 7
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Nitisha Rathi, Employee

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Hi Nadav,

Agree, implementing it is already in our short term plan. Will update exact ETA once it is confirmed.

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Zach Davis, Employee

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Nitisha -

Do you have an update on this? This seems to be a basic feature we missed. I get this request for every customer I have implemented linked objects.

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Jason Hersh, Employee

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Agreed. FYI, you can build a dynamic URL and place it in the comment section to bounce out to the linked object. It is one more step but a way to make the URL accessible.
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Nitisha Rathi, Employee

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This functionality is coming in Nov release.

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Sai Ram Pulluri, Official Rep

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Hi, Happy to inform you that this is implemented and shipped in Fall release on 28th November, 2017. Thanks for posting! Your feedback matters, please continue posting!
You can find more details here