Known Issue: Duplicate account names w/unique IDs filtered out of "load to customers" execution log

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  • Updated 1 week ago
Ran into an issue this week that doesn't impact Load to Customers functionality (thankfully!) but it does impact the Execution Log results.

Basically, we have some accounts that have unique SF IDs, but the exact same name.  When testing a "Load to Customers" rule, only one of them was showing up in the execution results.  

When running the rule live, the duplicate account names do all get loaded to GS as expected, but the log file results are inaccurate.

According to GS L2 support, this is a known issue.  

Which raises the question:  is there a place here in the community or on the GS GO site where all known issues are getting reported?  Would be helpful to have those items published to save us time trying to figure something out that's already been identified as an issue.
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Jeff Kirkpatrick, Champion

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Posted 1 week ago

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