Journey Orchestrator: Edit/Remove waits and steps within a program

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  • Updated 2 weeks ago
It seems like there is no way to swap a conditional wait for a wait timer without having to delete everything that comes after that part of the program. This is also true for an email or CTA. Knowing how the needs of customers and our interactions with them evolve, it would be a nice UX improvement to allow users to edit and adjust the flow of a program without having to recreate the entire journey.

I'd like the ability to delete or swap a conditional wait for a wait timer and the ability to swap or add a new step into the program that isn't the last step.
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Jake Ellis, Employee

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Posted 2 weeks ago

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Kelly

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You can see this thread as well https://community.gainsight.com/gainsight/topics/ability-to-break-the-connections-in-advanced-outrea...

Abhishek confirmed it's a top priority, so that's good news :)