Is it possible to include "mailto:" in hyperlink for email address in CTA comments?

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  • Updated 3 months ago
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  • (Edited)
Not sure if I'm just running into a bug, but I've created a rule-driven CTA that includes a tokened email address in the comments section. The hyperlinked email address that displays in the comments section, however, does not seem to include 'mailto:' in the href. Instead of opening my email client to compose a new email, addressed to the email that is linked, the link directs me to a web page of the email domain. (e.g. name@domain.com will direct to the web page domain.com, instead of creating a new email addressed to name@domain.com)

I've tried to get around this by simply prefacing the tokened email with mailto: so that it read mailto:${Owner ID Email}, but that didn't seem to do the trick. 

Is it possible to include "mailto:" in the hyperlink for an email address in CTA comments section?
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Pele

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Posted 3 months ago

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Hitesh Sharma, Employee

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Hi Pele,

As of now this is not possible in our Product. But its a great suggestion.

Will discuss internally within the team and see the best ways to incorporate this.

Regards,
Hitesh
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Pele

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Thanks Hitesh! 

Pretty minor in the overall scheme of things. The link just behaved differently than I had anticipated it would. 

Cheers,
Pele