Is it possible for me to get an email notification whenever Activity timeline is updated by CSM ?

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  • Updated 7 months ago
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I wanted to get an email alert when a CSM updates the activity timeline. Is this possible?
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Manish M

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Posted 7 months ago

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Nitisha Rathi, Employee

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Hi Manish,

Do you want a notification each time an activity is created on any account? Would this not create noise in your mailbox? Can you please share your use-case with us. May be the use-case gets solved by creating a report, this will help reduce noise for you.