iPad usability challenges due to icon size

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  • Updated 8 months ago
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One of my customers has users that primarily access Gainsight via their iPads, because they are working with their customers on the road. They pointed out that many screens are not useable on iPad and are wondering if we have plans to overcome these usability challenges.

For example, a lot of the icons used in Cockpit are too small to “click” with your finger. For instance the 1 and the Pencil here are really hard to click in Linked CTAs:

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tzundel@gainsight.com, Official Rep

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Posted 9 months ago

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Hitesh Sharma, Employee

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Hi Tracy,

Ability to enhance the Cockpit UI along with other gainsight features for iPad Usability is our longterm roadmap.

Regards,
Hitesh