Introducing some measure of privacy in Gainsight

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  • Updated 11 months ago
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We've come across this requirement a few times now, in Gainsight, where we'd like to be able to privatize a few things, ie. an exec framework(dashboards,objects), irrelevant CTAs/high-priority leadership CTAs , assets for other teams - essentially cutting off the noise too.
I guess what would help is a way to extend the idea of different layouts to more than C360 sections. Any plans on the roadmap?
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Noha Khan, Official Rep

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Posted 12 months ago

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Karl Rumelhart, Official Rep

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Would be useful to have more concrete scenarios here. Thanks. 
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Dan Ahrens, Gainster (employee)

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Noha, were you envisioning a different type of permission structure for dashboards beyond what the product currently has (linked here)?
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Noha Khan, Official Rep

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Thanks, Dan!
Forgive me if I'm being absurd but I'd say something like this, but more broader. Karl, what I was envisioning is a way to have Gainsight be different for different segments/roles. For eg, if I were to configure Gainsight for an exec, they'd be able to see only CTAs that execs needed to see, make comments that only execs could see, maybe even have certain objects/customer records with data that's limited only to them.