Integration between Timeline Activities and Google Calendar

  • 10
  • Idea
  • Updated 2 months ago
We have a use case where it would be helpful to see in Gainsight all of the upcoming customer calls/onsites, which we typically have stored in individual CSM calendars. Is there a way to do this presently in the system? If not, I know there's an ongoing thread about CTAs and GCal integrations that I think is similar (and not redundant) to this request.
Photo of Jen Pakravan

Jen Pakravan, Champion

  • 2,016 Points 2k badge 2x thumb

Posted 6 months ago

  • 10
Photo of Sai Ram Pulluri

Sai Ram Pulluri, Official Rep

  • 13,270 Points 10k badge 2x thumb
@Jen,We understood your context. We have planned a lot for Timeline enhancements in 2018. 

Changing this to an Idea post and redirecting this to our Product Team.

Thanks for posting :-)
Photo of Jackie Cofield

Jackie Cofield

  • 1,296 Points 1k badge 2x thumb
A use case we had an idea for that would be tremendously useful from an integration would be taking the time, attendees, title, and the agenda description from our calendar and create a timeline entry out of it. 

Thoughts?
Photo of Joe Baxter

Joe Baxter

  • 94 Points 75 badge 2x thumb
Any updates on Calendar integration in any format? Even if we could either export an .ics file from Timeline into our Calendar apps or conversely push from our calendars and import an .ics file into Gainsight Timeline that'd be great. Any news???