Integration between Timeline Activities and Google Calendar

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  • Updated 2 months ago
We have a use case where it would be helpful to see in Gainsight all of the upcoming customer calls/onsites, which we typically have stored in individual CSM calendars. Is there a way to do this presently in the system? If not, I know there's an ongoing thread about CTAs and GCal integrations that I think is similar (and not redundant) to this request.
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Jen Pakravan, Champion

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Posted 6 months ago

  • 10
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Sai Ram Pulluri, Official Rep

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@Jen,We understood your context. We have planned a lot for Timeline enhancements in 2018. 

Changing this to an Idea post and redirecting this to our Product Team.

Thanks for posting :-)
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Jackie Cofield

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A use case we had an idea for that would be tremendously useful from an integration would be taking the time, attendees, title, and the agenda description from our calendar and create a timeline entry out of it. 

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Joe Baxter

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Any updates on Calendar integration in any format? Even if we could either export an .ics file from Timeline into our Calendar apps or conversely push from our calendars and import an .ics file into Gainsight Timeline that'd be great. Any news???