Integrate with TopBox to allow use of the Survey section in C360

  • 6
  • Idea
  • Updated 10 months ago
  • Under Consideration
We use TopBox as our VoC vendor and would like to make use of the survey section in C360. Today there is only a very manual way to handle (as described here). Survey data is time sensitive so uploading manually is simply not an option.
Photo of Blynn Buckley

Blynn Buckley

  • 912 Points 500 badge 2x thumb

Posted 1 year ago

  • 6
Photo of Kimberly Graham

Kimberly Graham

  • 306 Points 250 badge 2x thumb
I wish I could vote more than once!  TopBox is incredible and we have automated an integration between TopBox and SFDC in order to address this.  It would be wonderful to see that happen in Gainsight!
Photo of Abhishek Sivaraman

Abhishek Sivaraman, Senior Product Manager

  • 8,898 Points 5k badge 2x thumb

We have the ability to include embedded sections in C360. More details here. Is it possible to take an URL from topbox and integrate in C360 within Gainsight and try this approach?

Abhishek S