Improvements to Gainsight Go and Release v5.17 Coming Soon

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  • Updated 1 month ago
By end of day Fri., Aug. 17, you'll have access to our new and improved support.gainsight.com site, also known as Gainsight Go! We've updated the appearance and organization of our product support materials to save you time and make it easier to find information!

The v5.17 release is very minor this month. Sandbox upgrades started Aug. 16, and the Production upgrade will occur on August 28. Click here for draft release notes

Check out this 2-min. video for a preview of what's new on Gainsight Go:

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Lila Meyer, Official Rep

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  • Excited!

Posted 1 month ago

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Sagan Sherlin, Champion

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<3 Sonic!  The revamp looks awesome!  And I love the search feature updates!!  Looking forward to using it!
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Lila Meyer, Official Rep

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Thank you, Sagan! And the site changes are live now. 
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Jeff Kirkpatrick, Champion

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Looks good.  One thing - when I click on "Submit or Review Tickets" it takes me straight to submitting a ticket.  I have to cancel that then navigate to the ticket queue to view open tickets.

Would be nice if this could be split between Submit Ticket and Review Tickets.
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Lila Meyer, Official Rep

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Thanks for the feedback, Jeff! I'll see what we can do about splitting those up, or potentially taking you to the ticket queue first.
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Jeff Kirkpatrick, Champion

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Yes either would work. Thanks!