Have comments display when changing health score color

  • 1
  • Idea
  • Updated 7 months ago
  • Implemented
CSMs have requested that the existing comment display when the box opens to change the health score color.
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Jen Pakravan, Champion

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Posted 8 months ago

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Aditya Marla, Employee

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Hi Jen,

Are you using Scorecard 2.0? Also, is this when the CSM's are updating the scores via C360 or the mass edit view?
  • In C360 the latest comment for each measure is visible (though not in the box where the CMS's can change the score, its visible alongside the score)
  • In the scorecard mass edit view (scorecard2.0) there is an option to display the comments.(by going to the Settings->Chart options -> Comments ON).  


If you want the comments to be displayed by default for the CSM's, then the admin can set the "Show Comments" to ON while saving the 'scorecard mass edit view' report (this enhancement is available in the latest summer release). Let me know if this helps

Regards,
Aditya
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Jen Pakravan, Champion

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Hi Aditya! Thanks so much for your comment. We are on Scorecard 2.0, and we have instructed people on how to turn the comments while in the scorecard mass edit view.

I tried to turn the "show comments" on in the actual report and saving it, but it's not having the comments show up by default in the mass edit view. I've attached a couple of screenshots.

This is from the report builder (and I saved this view):


And then when I go back to the mass edit and refresh, the comments don't show:


Do you know what I might be doing wrong?

Thanks!
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Aditya Marla, Employee

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Hi Jen,

This is available in the latest summer release (should have been available ~1st week of September). Can you check whether you are on the latest version?

Regards
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Jen Pakravan, Champion

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Yes, we are on the new version. Additionally, when I save the "show comments" in the actual report, it doesn't persist when I go back to or refresh that page. 

Is this something you or someone else could help with? This would be a huge win for us if we could get this to work.
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Aditya Marla, Employee

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Hi Jen,

My bad....I just checked with the team and this will be shipped with the fall release (it was not shipped in the summer release).Apologies for the confusion.

Regards, 
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Jen Pakravan, Champion

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Thanks so much for following up--very much appreciated and I hope it will in fact be shipped with the Fall release!
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Aditya Marla, Employee

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Hi Jen,

This has been shipped as a part of the fall release.

Regards