GS Relationship records in SFDC

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  • Updated 2 months ago
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Good Morning-

Our CCO received an excel document yesterday from one of my colleagues with a large list of records in SalesForce that no one has seen in the past.  When I use the SFDC ID to pull up a random sampling of the records, they all show the same format:



These appear to be GS Relationship information that now lives in SFDC.  The most recent created date I found in a random sampling of 50 of the records was from April of this year.


What would these records be?  What purpose do these serve?  Why is GS creating these records in SFDC.

Thanks!

-Jim
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James Whitehead

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Posted 2 months ago

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Tim Schukar, Employee

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Hey James! 

Gainsight uses the "GS Relationship" object in SFDC to track relationships on an account.  These relationships track data specific to a "relationship" (which could be on a product, site, geography, etc. basis), instead of collecting all that data at the account level.  SFDC does not use this object for any of the pre-acquisition activities.  

Let me know if you have more questions?  Thanks!

Tim