We have a rule that will only pull active customers into Gainsight, but I'm interested to know what if a customer churn and we are no
longer in contact with that customer and do not pull the customer into Gainsight. Will we keep all their history? Even though they are not pulled into the Gainsight customers tab, but what happens to all the email that were sent through co-pilot and all the email logs?
Does Gainsight use the following logic:
Data in transit is defined into two categories, information that flows over the public or untrusted network such as the internet and data which flows in the confines of a private network such as a corporate or enterprise Local Area Network (LAN).Data at rest. Data at rest in information technology means inactive data that is stored physically in any digital form (e.g. databases, data warehouses, spreadsheets, archives, tapes, off-site backups, mobile devices etc.).
Any help would be really appreciated!!