Gainsight's Fall Release is Coming Soon!

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  • Announcement
  • Updated 7 months ago
  • (Edited)
Gainsight's v5.10 release is planned for November 28*! Sandbox upgrades will happen on or after Nov. 13. The release contains many enhancements, but here are just a few of the highlights:
  • Timeline: notes are available in reporting; attachment limit increased to 30 MB; and option to sync activities to SFDC Events or Tasks

  • Adv. Outreach: new scheduler available for Power Lists and Query Builder; ability to add 360 Layout link in email templates and preview email templates from the AO; and participant journey details available in activity feed

  • Dashboards: share dashboards internally as a link via email; Dashboard Builder and Success Snapshots load faster

  • Success Plans: share as a link with Contacts and Users; populate custom fields via rules; plus Gantt chart improvements

  • Sally for Slack: query summary, attributes, and scorecard measure groups based on C360 layout; query for CSM name and custom activity types as well as standard types
We'll email you with more information about 1 week before the Sandbox and production upgrades. Draft release notes will be available on the 13th.

*Upgrades occur automatically unless you notify support@gainsight.com that you would like to opt-out of a release. Please supply your Org IDs when emailing support.
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Lila Meyer, Official Rep

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Posted 7 months ago

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Kate Green, Champion

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I'm interested in using the Company Person object - will there be a Gainsight Connect data sync option to sync Contact records from SFDC to the Company Person object.  I noticed the documentation states that there will be more information on the Person object model in V5.10 Release documentation.

Thanks!
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Lila Meyer, Official Rep

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Hi Kate,

Yes, Gainsight Connect will be used to ingest data into the Company Person object. We'll have more details and instructions on Nov. 28!
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Kate Green, Champion

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Awesome - I think this will be a valuable feature for us to use to reconcile lots o' data. Thanks!