Gainsight's April 5.13 Release is Live!

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  • Updated 5 months ago
Gainsight's April 5.13 release was pushed today to all customer orgs receiving automatic upgrades. This release includes a new global Timeline tab (which the Admin must enable) to see all activities for all accounts and relationships in one central location; an enhanced in-app help center, including documentation search, and suggested articles based on the page you're on in Gainsight; and the ability to post to Timeline from the Sally app for Slack. 

For more information, check out these quick videos, or our release notes.
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Lila Meyer, Official Rep

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Posted 5 months ago

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Mark

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Lila: at Pulse, Karl showed the Insights view on the C360. Is that included in this release?
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Lila Meyer, Official Rep

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Hi Mark! 

Are you talking about access to Sally from the C360? That's not in this release, but will be coming in the next several months.
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Mark

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Right. He showed how Insights could be called from Slack, but he also showed it in the UI, as a new tab next to Detail, Timeline, and Insights. 
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Dan Ahrens, Official Rep

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Hi Mark, thanks for attending the Pulse Product Keynote! :)

The additional insights on Timeline activity was a sneak peek (not available yet, but coming soon).