Gainsight Vault Report

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  • Updated 4 months ago
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I'm Jasmine and I downloaded a few reports from Gainsight Vault that I'd like to add to a dashboard.
However, the fields "Current Score Label" "Current Score Name" and "Current Score Value" in the  "Count of Accounts by Health Score by CSM" report are blank. 

I am unsure if I need to re-configure my scorecard or build this report in a different way in order for the current score fields to populate. 

Thank you in advance, 

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Posted 4 months ago

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Lila Meyer, Official Rep

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Hi Jasmine,

It sounds like you may need to map the report fields to fields in your org. This article may be a helpful reference. You can also modify reports as needed after downloading them from Vault.