Gainsight Integration is updating the account for a contact in Salesforce.

  • 1
  • Problem
  • Updated 2 months ago
  • Not a Problem
  • (Edited)
Please can someone provide on the details of the integration between Gainsight flowing to SFDC.

Once the AM changes the Account for the contact the next day the Gainsight integration updates the relationship and reverts back the change.

Thanks for your help in advance.

Thanks Nilesh
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Nilesh Shah

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  • confused

Posted 2 months ago

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Photo of Karl Rumelhart

Karl Rumelhart, Official Rep

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I am not quite following what you are observing but it may makes sense to check in with Support. 
Photo of Sai Ram Pulluri

Sai Ram Pulluri, Official Rep

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Hi Nilesh, could you please add more details for better understanding or add a video/screenshot. 
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Sai Ram Pulluri, Official Rep

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Hi Nilesh, are you still facing this issue? if so, could you please add more details .