formula in activity field for gainsight user id

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Is it possible to create a custom formula field on an Activity record that will populate with the Gainsight user name? My goal is to have this formula field value populate a text field in Salesforce. 
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Christine Chapa

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Posted 4 weeks ago

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Dan Ahrens, Official Rep

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Hi Christine, I don't think I have enough details to be very specific in my recommendations, but broadly speaking, yes, you can use Gainsight Bionic Rules to write any data (from Gainsight or from SFDC) to an SFDC object (assuming permissions are properly configured). List of actions you can take from a Gainsight Bionic rule:

Depending on the complexity of the formula, you can do the calculation or aggregation or pivot right in the Bionic Rule and then write the transformed data directly to the field, too. Details on data transformation tasks: