Folder System or Hierarchy to Organize Journey Orchestrator

  • 12
  • Idea
  • Updated 5 days ago
As we develop more content in Journey Orchestrator (Email Templates, Programs, Power Lists) it's becoming increasingly hard to find what I'm looking for. I'd like to see a better way to stay organized, for example a Folder System or Hierarchy. If each section in Journey Orchestrator had the same logic as the Playbooks section in Cockpit, that would resolve this pain point.

To stay organized with Email Templates, here are a few examples of how I'd want to use folders or hierarchy:
- CSM Emails
- Tech Touch Emails
- Test Emails
- Live Emails
- Playbook Specific Emails
- Archived

- Product
- Tech Touch
- Archived

Current state, they're all mixed together making it difficult to manage and identify the template/list/program you're looking for.

Photo of Angie DeLaRosa

Angie DeLaRosa

  • 364 Points 250 badge 2x thumb
  • Unorganized!

Posted 3 weeks ago

  • 12
Photo of John Applebaugh

John Applebaugh

  • 1,120 Points 1k badge 2x thumb
Photo of Angie DeLaRosa

Angie DeLaRosa

  • 364 Points 250 badge 2x thumb
Thank you. Those did not appear in my search before I posted. Voting now! :)
Photo of Kelly


  • 1,636 Points 1k badge 2x thumb
Programs need folders. There are sprinklings of this type of request in the community for more than 2 years however unlike Email Templates and Power Lists, Programs are not editable.

We've been live for 4 months and I have 11 programs with 98% of them being stopped versions of the same program due to tweaks. I dread ow unwieldy this will become as we actually start building out new programs.