Failure Reason: Provided Date Cannot Be Parsed

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  • Problem
  • Updated 7 months ago
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When I attempt to upload data through the S3 connector that includes a Date Time field, I am met with a failure reason of, for example:

Provided date [01/19/2017 10:17 AM] cannot be parsed. at row number 19314
The field value for that row is:   1/19/2017 10:17

The upload is successful if I change the date time field to a simplified Date field, but this won't always be a suitable workaround, as sometimes there are multiple instances on the same day but at different times. 

Is there something I'm missing with regards to this data load? 
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Kate Green, Champion

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  • unsure

Posted 7 months ago

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Lakshmi Chaitanya, Product Manager

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Hi Kate,

The above-mentioned value is actually supported, we would need more information to figure out the issue  
Could you please raise a support ticket with attached CSV file so that we can debug the issue further

Thanks and Regards,
Lakshmi
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Kate Green, Champion

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No problem, I will open a ticket now.  

Thank you!